Frequently Asked Questions

Banking

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

Online Banking

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

Mobile Banking

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

Credit Cards

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

ATMs/Member Cards

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

Governance and Community

What are cheque holds?

When you deposit a cheque, you don’t immediately have access to the entire amount. The period of time between your deposit and when the money is available in your account is called a hold. The hold period lets us make sure the cheque clears. Holds are common for ATM deposits, but you may also notice holds on cheques deposited at an advice centre.

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