Contact Us

Contact us

Big or small, we’re here to help with any banking question you could encounter. Whether it’s in a branch, over the phone, by email or online chat, our advisors are ready to lend a hand where and when you need them.

Keeping your account information secure is our number-one priority. For that reason, we’ll have some security questions to ask when you call, and there are things we can’t discuss over email or online messaging. Login to your online banking to chat with us securely.

It’s possible your question has already been asked. If that’s the case, you might find your answer in our FAQs page.

Call

Call our Contact Centre toll-free at 1.866.863.6237.
If you’re calling from outside of Canada, you’ll need to call us collect at 0.306.934.4000.

Our Contact Centre is open Monday to Friday 8:00 am to 8:00 pm and Saturday 8:00 am to 4:00 pm.

 

Email us

You can also shoot us an email at questions@affinitycu.ca or fill out the form below.

 

Mailing address 

Affinity Credit Union
PO Box 1330
Saskatoon, SK S7K 3P4

Affinity Collabria Mastercard inquiries

If you have questions or need assistance with your Affinity Collabria Mastercard, you can call our Contact Centre at 1.866.863.6237, Monday to Friday 8 am to 8 pm and Saturday 8 am to 4 pm.

Outside of Contact Centre hours, you can call Collabria Cardholder support. The dedicated team at Collabria is available 24 hours a day, 7 days a week for your convenience.

Canada and US - 1.855.341.4643
International Collect – 1.647.252.9564

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