Contact Us

Man on mobile and laptop

Big or small, we’re here to help with any banking question you could encounter. Whether it’s in an advice centre, over the phone, by email or online chat, our advisors are ready to lend a hand where and when you need them.

Keeping your account information secure is our number-one priority. For that reason, we’ll have some security questions to ask when you call, and there are things we can’t discuss over email or online messaging. Login to your online banking to chat with us securely.

It’s possible your question has already been asked. If that’s the case, you might find your answer in our FAQs page.


Contact Centre

  • Call 1.866.863.6237 
  • Email questions@affinitycu.ca
  • Chat online  Select the chat button on our website, or log in to your online banking for our secure messaging.
  • Mail
    PO Box 1330, Saskatoon, SK   S7K 3P4
  • Monday to Friday  7 am to 8 pm
    Saturday   9 am to 5 pm
    Sunday  12 pm to 4 pm

Services

  • Opening new accounts and products
  • Transactions such as bill payments or transfers
  • Applying for loans, lines of credit or mortgage pre-approval
  • Credit card questions and applications
  • General inquiries such as account balances, stop payments, password reset
  • Opening investment products, ex. TFSA, RRSP, RESP or term deposits
  • Report your Mastercard credit card, GLOBAL PAYMENT or Member Card debit card lost or solen (option available outside of Contact Centre hours by calling this number)

Wealth Advisory Team

Services

Collabria Financial Services

Services

  • After-hour Mastercard inquiries

Advice Centre

Visit us in person at one of our many locations across the province!   

Not all our locations have the same hours. To find an advice centre closest to you, visit the Find an Advice Centre or ATM page.

We'd love to hear from you!

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Mutual funds are offered through Credential Asset Management Inc.