Contact Us

young business man on mobile and laptopWe’re here to help with any banking question you could encounter — big or small! 
Or check out our FAQs page to find your answer.

Please note:
As of September 8,our advice centres have new hours. Learn more.

Contact Centre

  • Call  1.866.863.6237  
    Calling from outside of Canada? Call us collect at 0.306.934.4000.
  • Email questions@affinitycu.ca
  • Chat online by selecting the chat button on our website, or log in to your online banking for our secure messaging.
  • Mail
    PO Box 1330, Saskatoon, SK   S7K 3P4
  • Monday to Friday  7am to 8pm
    Saturday   9am to 5pm
    Sunday  12pm to 5pm

Services

  • Open new products under your existing membership
  • Schedule appointments for new memberships and get assistance with online membership opening
  • Make transactions such as bill payments or transfers
  • Apply for loans, lines of credit or mortgages
  • Inquire about your Affinity Mastercard or apply
  • Get technical support for our self-serve and digital channels, including password resets
  • Make general inquiries such as account balances and stop payments
  • Open investment products, ex. TFSA, RRSP, RESP or term deposits
  • Report your Mastercard credit card or Member Card debit card lost or stolen (option available outside of Contact Centre hours by calling this number)

Wealth Advisory Team

Services

Collabria Financial Services

Services

  • After-hour Mastercard inquiries

Advice Centre

Visit us in person at one of our many locations across the province!   

Not all our locations have the same hours. To find an advice centre near you, visit the Find an Advice Centre or ATM page.

Mobile Mortgage Specialist

Contact the Mobile Mortgage Specialist that’s nearest to you.

Services

  • Whether you’re a first-time home buyer, renewing your mortgage or building a new home, you’ll get the advice you need - on your schedule.

We'd love to hear from you!

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Mutual funds are offered through Credential Asset Management Inc.