Contact Centre

Life's busy, and we know that you can’t always make it in to see us in person. Luckily, you can contact one of our advisors at the Contact Centre for convenient, personalized service. Located across Saskatchewan, you can rest assured knowing that you’re talking to someone who understands your local needs. 

Young woman on phone and laptop

Contact Centre

  • Call  1.866.863.6237  
    Calling from outside of Canada? Call us collect at 0.306.934.4000.
  • Email questions@affinitycu.ca
  • Chat online by selecting the chat button on our website, or log in to your online banking for our secure messaging.
  • Mail
    PO Box 1330, Saskatoon, SK   S7K 3P4
  • Monday to Friday  7 am to 8 pm
    Saturday   9 am to 5 pm
    Sunday  12 pm to 4 pm

Services

  • Open new products under your existing membership
  • Schedule appointments for new memberships and get assistance with online membership opening
  • Make transactions such as bill payments or transfers
  • Apply for loans, lines of credit or mortgages
  • Inquire about your Affinity Mastercard or apply
  • Get technical support for our self-serve and digital channels, including password resets
  • Make general inquiries such as account balances and stop payments
  • Open investment products, ex. TFSA, RRSP, RESP or term deposits
  • Report your Mastercard credit card or Member Card debit card lost or stolen (option available outside of Contact Centre hours by calling this number)

Wealth Advisory Team

Services

Collabria Financial Services

Services

  • After-hour Mastercard inquiries

Mutual funds are offered through Credential Asset Management Inc.