Contact Centre

Life is busy, and we know that you can’t always make it to see us in person. Luckily, you can contact one of our advisors at the Contact Centre for convenient, personalized service. Located across Saskatchewan, you can rest assured you’re talking to someone who understands your local needs.

Drop us a line today!

Young woman on phone and laptop

Contact Centre

  • Call  1.866.863.6237  
    Calling from outside of Canada? Call us collect at 0.306.934.4000.
  • Email questions@affinitycu.ca
  • Chat online  Select the chat button on our website, or log in to your online banking for our secure messaging.
  • Mail
    PO Box 1330, Saskatoon, SK   S7K 3P4
  • Monday to Friday  7 am to 8 pm
    Saturday   9 am to 5 pm
    Sunday  12 pm to 4 pm

Services

  • Open new products and assist with new membership opening (Including scheduling appointments for new memberships and assisting with online membership opening)
  • Transactions such as bill payments or transfers
  • Applying for loans, lines of credit or mortgage pre-approval
  • Credit card questions and applications
  • General inquiries such as account balances, stop payments, password reset
  • Opening investment products, ex. TFSA, RRSP, RESP or term deposits
  • Report your Mastercard credit card or Member Card debit card lost or stolen (option available outside of Contact Centre hours by calling this number)

Wealth Advisory Team

Services

Collabria Financial Services

Services

  • After-hour Mastercard inquiries

Mutual funds are offered through Credential Asset Management Inc.