Here for you

Your credit union and financial partner

father and daughter sit at a laptop at home

As a credit union, Affinity takes supporting our members and communities seriously. Now more than ever, it’s important we’re here for each other. To ease your financial worries so you can focus on your home and families, you’ll find helpful information related to COVID‑19 here.


Loan Payment Relief

We recognize the financial impact COVID-19 may be having on our members. As your trusted partner, your financial well-being is our top priority and we’re committed to providing flexible solutions through this challenging time. We encourage you to reach out to your local advisor or give our Contact Centre a call at 1.866.863.6237 to discuss your options.

CRA Direct Deposit with Online Banking

You’re now able to sign up for direct deposit of benefit payments and tax returns from the CRA through Affinity’s online banking.


Canada Emergency Business Account

UPDATE NOVEMBER 30: The Government of Canada has expanded the CEBA program for new applicants and existing recipients!

The Canada Emergency Business Account (CEBA) launched earlier this year to help businesses cover operating costs during the COVID‑19 crisis, where revenue could be reduced. Effective November 30, CEBA support has been expanded from $40,000 to $60,000 in an interest-free loan. This expanded financing is available to new applicants (who can apply for up to $60,000 in financing) and existing applicants (who can apply for an additional $20,000 in financing.)

   Apply for CEBA

Business Credit Availability Program

We’ve partnered with Export Development Canada (EDC) to help provide small and medium-sized businesses with the financing they may need during the COVID-19 pandemic as part of the federal government’s $65 billion Business Credit Availability Program (BCAP). This program will provide eligible businesses with up to $6.25 million in credit to cover operational costs such as payroll and rent.

Give our Contact Centre a call at 1.866.863.6237 to apply today.

Business & Agriculture Loan Payment Deferrals

If your business has been impacted by COVID-19 there are options available to help including, interest only payments and full loan payment deferrals.

COVID-19 Government programs

Your federal and provincial governments have instituted several programs that could be of assistance if you need help financially. Although these programs aren’t related to Affinity Credit Union, we’ll do our best to keep this page up to date with any new information. Be sure to check out the links for specific eligibility requirements and details.

Ways to Bank

Mark Lane talks to members

Alternative Ways to Bank

We offer many ways for you to do your banking that don’t require you to visit a physical location.

  • Whether it’s day or night, you can manage your financial life through online banking
  • Affinity Mobile is a convenient and intuitive app where you can even deposit cheques
  • Give our Contact Centre a call at 1.866.863.6237
  • You can even click the ‘Chat’ button to get connected with our Contact Centre via webchat


Give us a call at 1.866.863.6237, send us an email at or click the chat button. We’re here to help.