TeleService: Representative
TeleService Representatives enable you to handle a growing number of services by phone from the comfort of your home or office. They can also schedule branch appointments for you.
Please contact Affinity Credit Union TeleService at 934-4000 or toll-free: 1-866-863-6237. Hours of operation:
- Monday: 8:00 am - 6:00 pm
- Tuesday - Friday: 8:00 am - 8:00 pm
- Saturday: 9:00 am - 3:00 pm
TeleService Representatives can assist you with wide range of services including:
- Provide information on our all products and services - Financial Planning, Loans, Mortgages, Estate Planning, Investments, etc.
- Purchase registered (RRSPs) and non-registered products and redeem non-registered GICs
- Schedule branch appointments
- Replace MemberCards
- Place Stop Payments on cheques and Pre-authorized debits
- Make address changes to your account profile
- Process bill payments or add bill vendors to your profile
- Provide information on Foreign currency exchange rates
- Provide access to your funds from other Credit Unions
- Provide account transaction information on deposit accounts, business accounts, loans, mortgages, etc.
- Transfer funds between deposit accounts and Quickline loan
- Solve account problems/concerns
- Respond to your e-mail enquiries and messages sent from Online Banking Secure Message Centre
- Assist you with TeleBanking and Online Banking